Attitude Of Championship Customer Service

Customer service is one of the most crucial areas of any enterprise but often the most overlooked. Companies get busy with product development, making more sales, hiring new people etc. But in all of this activity there is another activity going on…I call it the silent business killer…poor customer service. Aaron share’s how customer service isn’t a department in your company; rather it’s the attitude of everyone in the entire organization! An attitude of “sincerely” caring about the very people who keep you in business…the customer!

Presentation Outcomes:

• Individuals will be reminded of how a Caring attitude is the first step to championship customer service.
• Individuals will learn tips & techniques that can be applied immediately to help reinforce the importance of treating
• each customer as a guest in their home!
• Individuals will be reminded to look at their customers as relationships rather than callous transactions

Championship Teams Have NO “BENCHWARMERS” (Teamwork)

It’s impossible to obtain any sort of long-lasting success without the help of others. Championship teams don’t just preach teamwork; they cultivate and foster it every day so it permeates their entire organization. Aaron shares the best practices of successful teams and characteristics of being an amazing teammate!

Presentation Outcomes:

• Individuals will learn the key components of successful teams and obstacles that can destroy them.
• Individuals will be reminded of the power of encouraging and building up their teammates.
• Individuals will learn the importance of taking personal responsibility for overall team success.
• Individuals will learn the importance of listening versus simply hearing.

Perform Like A Champion (Attitude/Achievement/Motivation)

Attitude, mental toughness and the ability to change and adapt quickly are just a few characteristics that all champions possess. As a member of the Nebraska 1994 National Championship football team (considered by some as one of the best teams ever assembled), Aaron has a keen understanding of what it takes to achieve incredible results. Today’s corporate environment is more competitive than ever before and it’s those who are able to focus when others fold, who consistently stay at the top!

Presentation Outcomes:

• Individuals will learn strategies to remain mentally tough in a competitive environment.
• Individuals will be reminded of the power of a Championship Attitude!
• Individuals will be reminded of the importance of impeccable integrity and the power of passion.
• Individuals will be encouraged to never lose the ability to laugh at themselves and to have fun.
• Individuals will hear tips on how to adapt to change quickly while still enjoying the ride.

Attitude Of A Champion Sales Professional

Today’s sales professional lives in a world of constant change & sometimes chaos! Big wins and sometimes big loses! The key factor that keeps the Champion sales professional at the top of their game is not their database or connections or any other “outside” factor; the key factor is an inside job! It’s their Champion Attitude!

Presentation Outcomes:

• Individuals will learn the type of Attitude that is necessary to be a Champion Sales Professional!
• Individuals will be reminded of the importance of not “selling” to their prospects but more importantly; give the customer an opportunity to “buy”.
• Individuals will be reminded of the importance of doing the fundamentals everyday in order to achieve incredible results in the field!
• Individuals will be reminded that when people buy they aren’t buying the product or service; they are buying the sales professional!

How Championship Leaders Lead With Passion, Purpose And Love For Their People.

Leadership is simple, but it’s not easy. Aaron had the opportunity to be coached by one of the greatest college football coaches of all-time. Dr. Tom Osborne was the head football Coach at the University of Nebraska Lincoln for over thirty-years. His winning percentage was over 80% with three National Championships. What was more impressive was the legendary leadership style that he consistently modeled to his assistant coaches, players and administration. Why was his leadership style so successful? It all started with his “Attitude”!

Presentation Outcomes:

• Individuals will be reminded of the importance of transparency in leadership.
• Individuals will learn that it’s acceptable to treat people differently as long as you treat them equally & fair.
• Individuals will learn how the leader sets the tone not by words, but by consistent actions.

Aaron is a model for the benefits of personal initiative. His presentations for the University of Nebraska’s Management certification programs have received some of highest evaluations in the program’s twenty-four year history. Dr. Terry Sebora –  Senior Vice President – SMC Corporation of America

Aaron’s energetic keynote presentation on how to achieve extraordinary success was highly praised. What a show! Eric Hensley – American Bankers Association

His speeches are impactful. His presentations will inspire your teams to work like CHAMPIONS. Frank Nezzio – Director of Training, Glazers

Aaron has the unique ability to make you think while making you laugh at the same time. Ivan Benson – Pepsi Bottling Group

Aaron’s unique delivery left all who attended with thoughts of pride for our company and a rich understanding of the importance of business ethics and family values. Mike Kelly – Nebraska Book Company

He brings great energy, excitement, ties in a little humor and really engages our whole group. Frank Thompson – VP Of Sales, Shelter Insurance Companies

Not only did the attendees rank Aaron NUMBER ONE of all convention speakers, they also stated on the surveys that one of the best things about this convention was Aaron Davis. Cathy Kelly – Iowa Independent Bankers

THE POWER OF ENCOURAGEMENT
Being a positive influence in another person’s life is one of the greatest things you can do for someone. Find out how to use the power of encouragement to lead others.

FROM SPECIAL ED TO SIMPLY SPECIAL
Signature keynote: Ben’s personal story of getting diagnosed as Learning Disabled in Third Grade, the trials and triumphs that followed and what he’s learned about attitude, perseverance, leadership, teamwork and overcoming obstacles since that day. Inspiring, challenging and eye-opening.

FAILING WITH HEART
As an entrepreneur and small business owner with ADHD, Ben has experienced more than his fair share of failure. What he’s learned is that failure can be essential to success, but only if we approach it with heart and the right attitude. Truth is how we handle failure is probably more important than how we handle success. In this message, Ben shares stories of personal disasters and the lessons he gleaned about bouncing back, and preserving his core identity as a capable, successful person in spite of failure.

BRICK-BY-BRICK LEADERSHIP SEMINAR
Ben brings back the fun with this new, interactive leadership workshop that highlights valuable and timely principles to developing leaders in the workplace with the help of LEGO bricks! This isn’t your typical workshop that has powerpoint, mild discussions and a lecture. This workshop is interactive, fun, playful, entertaining, engaging and educational. Offered in 3 hour blocks. Best for groups between 30-60 people.

Ben Glenn was absolute the best! . Kelley Stacy –  Senior Vice President – SMC Corporation of America

What a great presentation! Awesome work, you need to keep doing it! Trevor Lawrence – Quarterback for the National Champion Clemson Tigers

Story-Based Leadership

How The Most Innovative Leaders Build Global Brands Through Storytelling

Story-based leaders are leaders who use their story as the basis for their success. When you look at the “10 Most Admired Companies” in the world according to Fortune Magazine, every single of these leaders are story-based leaders. Christopher Kai dives into the science and psychology of how these great leaders communicate their message and how you can do the same.

Key Takeaways

• Why stories are 22X more memorable than facts
• How Italy Inspired Howard Schultz to create Starbucks
• Why the “Think Different” campaign made Apple a success

Better Together

The 3 Key Breakthroughs In Team Building

For more than seven years, MIT’s Human Dynamic Laboratory has studied 1,000s of employees in various departments in different companies around the world. They found that team building indeed is a science that can be measurable, observable, and most importantly improved. Christopher shares these 3 breakthroughs interwoven with his own experience leading teams at American Express and at his own firm.

Key Takeaway

• What Jeff Bezos knows about team building
• The 3 patterns of communication that are the best predictors for team success
• How to be 50% more successful in your team

Story-Based Sales

How To Be 74% More Successful Through Storytelling

According to a McKinsey report called the “Consumer Decision Journey” where they surveyed 20,000 customers in 5 different industries across 3 continents, they found that 74% of the sale came down to two areas: 1.) the direct interaction and 2.) consumer-driven marketing. Christopher breaks down these two areas and illuminates how we can all be more successful in sales by building rapport through storytelling.

Key Takeaways

• How to stand out with your clients
• How to connect with anyone based on 4 happy chemicals
• Why your client stories are more effective in the sales process

Elevate Your Relationships

The 3 Proven Ways To Dramatically Connect Better

What words, tone of voice, or body language can you use to be a 93% more effective communicator? How did the MIT’s Human Dynamics Laboratory discover how to be 50% more successful in a team environment? What two areas did McKinsey & Co. find after surveying 20,000 customers in 5 different industries across 3 continents that can dramatically improve your sales results by 74%?

Fortune 100 global speaker and #1 global bestselling author Christopher Kai dives into how you can fundamentally connect and engage better based on his 20-years of global experience, science, psychology, and good old-fashioned storytelling.

Key Takeaways

• The 2 Network Science Concepts that Will Dramatically Amplify Your Professional Network
• Connect with Anyone Within 3-Minutes Based on Science
• Share Your Story to Stand Out 22X Better than Your Competitor

Though there were 167 speakers at the global conference in Zurich, Switzerland had I only come to hear you speak, it would have been well worth my time. Alexander Roitinger –  Head of Strategic Transformation, Six Financial Information

Christopher elevated the event to a TED Talk-level conference. – McKinsey & Co.

The key concepts Christopher shared with us about how content is no longer king but rather communication is king will be tremendously helpful in building stronger client relationships. – Merril Lynch

In all the years we have had our annual leadership conference you were our best speaker ever! No one has ever received a standing ovation except you, Christopher. Lisa Holland – Executive Vice Present, Sheltair

Mentorship vs Management

This keynote is about:

• Why mentorship works over old school management techniques
• How to communicate effectively with a multi-generation team
• How to create a culture that cultivates, celebrates, and encourages diversity
• Understanding the four keys to mentorship within the role of leadership

Today — employees are looking for leadership that supports, encourages, and gives them the tools they need to grow, adapt, give back – and create real impact. In this unforgettable customized presentation designed to inspire corporate leadership and managers, Clint expertly demonstrates the ground-breaking WHY of mentorship over old school management techniques and HOW every employee is just one caring person away from a phenomenal success story.

As a Corporate Keynote Speaker and retention expert, Clint offers the insider leadership secrets for elevating team and individual engagement, cultivating creative and collaborative environments, and inspiring both themselves and those that they lead. He also shares the life-changing story of Mr. Jensen, who, with one small and simple gift, brought purpose, empowerment, and perspective to a young life – and how each of us has the chance to do the same.

In this powerfully moving session, audience members will be able to:

• Adapt to a rapidly changing workforce
• Communicate effectively with a multi-generation team
• Create a culture that cultivates, celebrates, and encourages diversity
• Understand the four keys to mentorship within the role of leadership
• Develop a greater understanding of their purpose as a leader and mentor
• Adopt implementation strategies of how to create cultural change

Ready to transform your next leadership training or conference? Hire award-winning speaker Clint Pulver to share Mentorship vs Management and reaffirm, validate, and inspire your leadership and management team to learn how these simple shifts can create inspired and lasting impact on their lives, their teams, and your organization.

The Drumline Experience –Clint’s keynote can be expanded to include a Drumline where participants get hands-on with drumsticks and buckets – they will experience the simple and effective “how-to’s” for creating the mentorship connection.

United We Stand

This keynote is about:

• Develop strategies that create a culture of trust and unity
• Understand the power of collaboration between coworkers and management
• Create an attitude of contribution and a more positive workplace culture

In today’s volatile economy, organizations are finding it more difficult to adapt to expanding costs, shrinking margins, increased competition, and regulation. Teamwork, accountability, and purpose have greatly diminished, leaving employees fearful and paralyzed to step outside of their comfort zones. The result? Decreased revenues, morale, and performance. Motivational Speaker and Retention Expert Clint Pulver offers your organization the ultimate keynote experience that unifies, inspires, and rallies your sales staff, leadership teams, and front-line employees to create a renewed and lasting movement within your organization.

Utilizing his experience as a professional drummer for more than two decades, Clint helps orchestrate your team to success through the power of music by creating a high-energy, interactive, hands-on drumming experience that allows your audience to achieve unity and a renewed sense of loyalty and trust.

In this profoundly moving session, audience members will be able to:

• Understand the four keys to creating a lasting movement in their job
• Develop strategies that create a culture of trust and unity
• Understand the power of collaboration between coworkers and management
• Create an attitude of contribution and a more positive workplace culture
• Overcome obstacles to break through performance limitations
• Walk away with a renewed sense of safety, trust, and commitment

Ready to help your next audience learn how to view difficult situations or change for the opportunities that they are to be solved through collaboration, communication, and personal commitment? Invite Clint Pulver to spotlight the strategies and mindsets that will help them embrace and explore the pursuit of something bigger than themselves – and in turn – lead their teams to embrace and maximize their potential.

The Drumline Experience – Clint’s keynote can be expanded to include a Drumline where participants get hands-on with drumsticks and buckets – they will experience the simple and effective “how-to’s” for creating the mentorship connection.

Clint’s keynote is still being talked about within our company. The engagement, humor, content, and movement he created for us at Hewlett Packard will not be forgotten. He is without a doubt one of the most effective speakers we’ve ever had. Bob Southworth – Hewlett Packard

Clint’s been to two of our retreats, and regardless of what generation you are from, Clint’s message was relevant. Good tactics, good strategy, good message, and I’d highly recommend it to anybody out there who is trying to improve their millennials and workplace.  Jim Bull – Big O Tires

Clint is both effective and inspiring. He is a courageous and animated speakers who uses his personal story to empower and teach others. His presentation on Mentorship vs Management really hit the mark and had several “ah ha” moments. Wendy Ruud – Independent Community Banks of North Dakota

Clint is engaging and informative. He has the ability to capture a room, draw everybody’s attention, make everybody feel like they understand what he’s saying, and then take some of that back and use it as a take-aways. There’s a number of inspirational speakers out there that are trying to find their place on the circuit, and Clint is one of those individuals that everybody should take a hard look at–he is different, energetic, and he finds a way to connect unlike anybody I’ve ever seen. What differentiates him from other speakers is that he has tangible takeaways that others do not. Make sure you have venue that thrives off of the electricity that Clint brings to the table. Oregon Restaurant and Lodging Association

A greater focus on mentorship in the workplace is now truly a key to our success. I highly recommend Clint. You will not be disappointed. Keller Williams Realty Inc.

How to Never Limit Your Life: From Personal to Professional Success

Dare to lead: Transform Your Business & Your Life
How to develop more daring leaders and courageous cultures

No doubt we’re living in some turbulent times and that is why we must continuously reorganize, retool and rebuild our lives and businesses from the inside out. We must understand that where there are problems there is also opportunity.  This requires daring, wholehearted leaders creating courageous cultures that allow people to thrive.

Desi Williamson brings more than forty years of business experience working with Fortune 500 companies, associations and civic organizations. He now combines that experience with Brené Brown’s twenty years of research and her work in Dare to Lead, helping organizations grow from where they are, to where they aspire to be.

Dare to Lead teaches us that Courage is a skill set that is 100% observable, teachable and measurable. This skill set impacts how you show up as a leader and how well your team performs.

In this high impact keynote, Hall of Fame Speaker, Desi Williamson uses research, stories and examples to share the following concepts:

• The skills needed for having tough conversations that can create a culture of change and transformation.
• The difference between armored and daring leadership traits that either choke innovation or spark creativity.
• The skills for creating values-driven culture that allows people to flourish.
• The essential importance of trust and why is important to creating a courageous culture.
• The ability to rise up after disappointment and failure and use those experiences to create a stronger culture of accountability and resiliency.

Desi’s specific message to our Minnesota Vikings team is far and away the best I’ve heard in my 30 years of coaching! He has a compelling life story which he’s able to make come to life as he builds it around team, family, values and goals. His delivery had 61 professional athletes and coaches (a tough crowd) riveted. The greatest part of his talk was relating to the group with interaction and research that he only could have known by doing an extraordinary amount of detailed homework. Desi pulled a group of young, rich guys with big egos together with a unified message of how to live their day to day lives ‘with impact.’ We will attempt to have Desi as an integral part of our future at the Minnesota Vikings for as long as we can retain his services. SIMPLY THE BEST! – Minnesota Vikings

From our initial meeting, I was aware of Desi’s authenticity and quickly learned his life’s passions. He shared personal and inspiring examples that were real and tangible, and he took the time to learn as much as he could about our business and presentation goals. Whenever he had questions or suggestions prior to the Summit event, he didn’t hesitate to reach out and contact us. Desi’s delivery at the Leadership Summit was exceptional and nothing short of entertaining. He utilized props, video clips, humor, music and pictures to engage the audience in his powerful performance. His stories and learned lessons were practical ideas and things that the audience could relate to. Desi demonstrated how to inspire greatness within oneself and with others and also shared how to positively manage change. I highly recommend Desi and believe he exhibits many of the qualities that are essential to delivering powerful presentations. – Wells Fargo & Company

Thank you for delivering a spectacular Closing Keynote presentation at the Houston HR Leadership Summit. The responses have been overwhelmingly great! Your ability to engage the audience and keep their attention for the entire time speaks louder than words. I kept my eye on the audience – they were spell-bound with smiles on their faces. Your personality, passion, humor, lessons and coaching was certainly refreshing during these times in which we’re all experiencing. Your message integrated seamlessly with the skills and the experience of the audience. – Houston HR Leadership Summit

I just wanted to tell you what a pleasure it was to meet you last week and to have you close our Future Connect Conference on such a high note. You did a great job and people loved your presentation! I hope we have the opportunity to work together again. And based on the people clamoring around you afterwards, I expect you’ll be getting some repeat business in the supermarket industry! Desi, again it was just a pleasure to work with you and I hope to see you when I’m in Minneapolis, AND to work with you again sometime! I’d be happy to serve as a reference should you need it. – Food Marketing Institute

This being our first member luncheon of the year, we wanted to find a dynamic and motivating speaker that would entertain and captivate our audience. And Mr. Impact, you ABSOLUTELY fit that bill. Your speech was entertaining and inspiring and presented with spirit and passion. We have received nothing but positive comments from our members, so I would say that your presentation absolutely made an impact that will not soon be forgotten. – Houston Automobile Dealers Association

Becoming Legendary Leaders

What kind of leader do you want to be? Extraordinary? Inspiring? Memorable?

In this captivating, entertaining, and high-energy keynote, world-class speaker and entertainer Jason Hewlett dares and delights audiences to take their leadership skills to legendary levels.

With humor, heart, and absolute clarity, Jason hilariously brings legends of stage, music, and comedy to life to help leaders discover their very own signature moves and redefine their promise and commitment to their teams and organizations.

The extraordinary combination of Vegas-quality entertainment and life-changing education creates an ovation-inspiring experience that audiences just can’t get enough of.

This keynote is not just good fun — it’s life-affirming, leadership-elevating, and transformational. It’s the unlocking of secrets that propel performers from likeable to legendary. And it’s exactly the message that will have your next audience stepping into their own magic and moonwalk – and redefining their own leadership potential in extraordinary new terms.

The Promise of Innovation Meets Reinvention

Creating Rock Concert Worthy Expansion

Here’s what Jason Hewlett knows from experience – when we’re laughing, we’re learning. When we are smiling, and music is making a connection, our retention levels go through the roof – people feel empowered with tools to innovate, share ideas, break out of broken ‘norms’, blast through ruts that keep teams rooted in what was, and allow them to set new standards for success!

In a hilariously engaging and dynamic way, Jason Hewlett ignites the spirit of innovation amongst audience attendees by infusing his message with an inventive and entertaining showcase of music artists that will not only have them learning – but have them on their feet.

For millennials? Lady Gaga, to Bruno Mars to Cee-Lo Green and Justin Timberlake.  Gen-X and Y? No problem — Journey, Guns n’ Roses, Michael Jackson, and Ricky Martin.

Rock concert stuff? Absolutely! Energy? Off the hook! Strategic thinking? Empowered solutions? High-flying expanded thinking tools? Yes – all of those and more.

Audience members will learn to:

• Have the courage to step into the void
• Embrace the power of association
• Adopt the wisdom in thinking like an artist

Your audience will laugh until it hurts, enjoy music they love, and gain the profound insights they need to best innovate and reinvent.  This message is a game-changer for any conference. Ready to step into reinvention?

The Promise: The Engagement Experience

Work/Life Balance
Motivational Keynote Speaker Jason Hewlett’s unique ability to bring to life the legendary performers of stage with incredible musical impressions (Michael Jackson, The Temptations, Diana Ross, Louie Armstrong), helps audiences make the connection to their own “performances” as they impact those in their world. With relatability and insight, he poses powerful questions to every person in the room:

• What is your Signature Move?
• Are you keeping The Promise to your ‘audience’ – those customers who count on you to deliver mission, vision, and value – every time?
• Do you embrace the amazing talents of each member of your team, filling your workplace with a culture of encouragement and trust

Filled to the brim with smart business strategies and solutions for gaining and retaining clients, Jason’s message also integrates tools and techniques to take Work Teams to entirely new levels. When that happens, employee engagement soars, job fulfillment catapults, overall health improves as stress levels plummet, and then? The work team transforms into a Work Family.

Through hilarious and touching stories, analogies, music, artistry, and corporate-appropriate comedy, Jason expertly takes your audience on a journey unlike any presenter in the world. This message empowers listeners to take stock of their relationships with customers, teammates, family and friends — and take a second look at the promises we all make, keep, or break with ourselves.

The Promise moves audiences equally between tears of laughter and those of joyous resolution. With humor, heart, and tremendous connectivity, Jason inspires audience members to step into the positive shifts necessary to empower their lives both at work and at home.

Ready to re-fuel your team with PROMISE? Invite Jason Hewlett to entertain and move your next audience to experience life-changing breakthroughs.

​Jason was incredible and owns the stage better than anyone I’ve ever seen. What is more impressive is while he entertains, he conveys a memorable and meaningful message around workforce performance and staying true to one’s strengths. Every employee and organization has their own stage, and the ones that display legendary performances are the ones that last. Josh McGhee –  Touchstone Energy

Jason Hewlett is the consummate professional and like a swiss-army knife. He is every event manager’s dream, willing to get creative and be flexible on the fly and he handles it all with poise and professionalism. His talents bring so much joy to any event whether it’s as an emcee or a stand-alone presentation. We could throw anything at Jason and he not only handled it with ease but he usually took it to another level. Jen Allen – RootTech/FamilySearch International

Our members have not stopped talking about how talented you are and what care you took to weave together the Main Platform program each day in a thoughtful and meaningful way. You brought humor and joy to our event, made people laugh and cry at all the right moments and helped people break out their inner velociraptors. You are a true professional, a pleasure to work with and, as you promised, made my job easier. We feel very lucky to have found a partner like you and look forward to working together again soon! Jess Jurasz – Million Dollar Round Table

Jason’s message about your reputation as a company and having a signature move that distinguishes your service to others was “spot-on” for our employees to hear.  We all thought he was extremely talented and absolutely hilarious performing his celebrity imitations.  I would highly recommend Jason Hewlett for any function that needs an entertaining presentation with a serious message masked within. Janice E. Ayers – SPHR Corporate Relations – Mid-Carolina Electric Cooperative, Inc.

Jason is amazing and was absolutely a crowd favorite. Jason is a fantastic performer with the ability to adapt to any audience. His patriotic end to his performance was outstanding and something our customers really appreciated and took to heart, especially since they are law enforcement and public safety officials. You can tell that Jason is so passionate about his skill and it’s truly important to him to know his audience – this was so apparent while working with him with his detailed questions in wanting to be certain he customized the best show possible for our group. We were so happy for the opportunity to work with him and without a doubt, would work with him again. You couldn’t ask for a better packaged deal – professional, extremely funny, and all around class act. Angie Dunn – Spillman Technologies

His message was right on point with our group, while his entertainment far exceeded our expectations.  We had several MetLife senior leaders in attendance who were totally impressed and entertained by Jason. T. Kent Corcoran – MetLife Global Customer Solutions Conference

What a spectacular performance! You made me laugh, you made me cry, but most importantly, you made me promise. Nadine Willems-Antersijn – CHART

Lead Your Evolution

Everything changes. Not everything evolves. Every organization needs leaders who can lead the evolution. Change is inevitable; evolving is not. Evolving means becoming a better version of ourselves, our organizations, our world by focusing on the things we have influence over. Overcoming the adverse reaction to chaos and embracing the struggles that strengthen allow  leaders to help their organizations to evolve. The world is moving faster and faster requiring a constant evolving mentality. Never rest on laurels or past accomplishments instead seeking to grow, stretch, and evolve. Learn from those that came before and refused to evolve and gain insight into how you can lead your evolution.

Complete with “The Evolution of Dance”, this keynote ensures that everyone recognizes that everything changes – not everything evolves.

Judson knocked the ball out of the park at our Michigan Works! Annual Conference!! He perfectly blended humor and a relevant message for us all. Luann Dunsford – Chief Executive Officer – Michigan Works! Association

Evolution and change are part of our everyday lives and business environments… Judson Laipply has a compelling, easy to understand message for all that can help us in our personal and professional lives. Our audience connected right away with his easygoing style. His story telling approach is a lost art…I’ve never seen a better, more enjoyable more applicable ending to a presentation. Stephen Tate – SONY

Bringing Judson in as our keynote was a DREAM! He wanted to know who our attendees were, to tailor his motivational message directly to them. The audience was ROARING with laughter and he successfully left with a MEMORABLE message of embracing change and adapting. Two BIG thumbs up! Amanda Toy, CMP, CTA – Associate Director of Sales
 – Greater Lansing Convention & Visitors Bureau

Antarctica – Turning The Dream Into Reality

At 2am on a cold January morning 1000 miles from land a crew of 5 weary sailors returning home from an epic Antarctic adventure were about to have their lives changed forever.
On deck was 22 year old adventurer Matt McFadyen. Little did he know a 50 foot high mountain of water was bearing down on the crew, about to explode on top of them, about to knock their yacht upside down in the middle of the Great Southern Ocean, thus beginning a fight for survival, a fight for life.

Adventurer and master storyteller Matt McFadyen will take you on this amazing journey, eloquently guiding you across the full spectrum of raw human emotion. From the dizzying highs of reaching his goal to deep troughs of despair when faced with almost loosing his life at sea and what it took to get through this.

Along the way you will learn that with commitment, hard work and dedication we are all capable of turning our dreams into reality. Above all you will be inspired motivated and moved.
Themes covered in Turning the dream into reality

• Proper planning for life’s adventure
• Leading through a time of crises
• Igniting the fight to overcome adversity
• A journey of the human spirit
• You’re never alone
• The power of friendship

North Pole – Sitting Still Means Going Backwards

Matt’s brush with death in the icy waters of the Great Southern Ocean ignited a passion to lead others to the ends of the earth. Matt became the youngest Australian to reach the North Pole, returning as an expedition co-leader on 2 more occasions.

Surviving -45°C to battling ice drifts that move the team backwards while dragging heavy sleds, Matt knows the perseverance needed to lead a team through challenge, change and ambiguity.

Matt’s presentation looks at how to build resilience both personally and professionally how to inspire others to achieve their full potential.

A Journey To Leadership

In 5 short years Matt went from being a 22 year old novice adventurer to co leading his 3rd expedition to the North Pole & partnering with PricewaterhouseCoopers on an 18 month firm wide engagement program.

This top talent focussed presentation looks at how to leading self, lead teams and lead the organization. This is a must have for any organization that wants to accelerate the leadership journeys of their next generation of leaders.

Beyond The Circle – The Beauty of Failure

In the summer of 2013, Matt attempted to row, sail and drag a 17.5-foot open boat across 3000 miles of ice choked waterway known as the North West Passage.  After 41 days of the coldest summer in decades having covered 1500 miles Matt and his team mate Cameron were unable to continue due to the severe conditions.

After 2 years of planning preparation and hard work both Matt and Cam struggled to deal with this looked upon failure…But with Failure comes opportunity and incredible learning.

Failure is inevitable in all aspects of life but how we process, analyze and learn from failure is a skill.

The most successful staff engagement event to date. 96% of people found Matt’s presentation inspiring. 93% found his presentation relevant and applicable to their role here at the firm. Matt was absolutely amazing! Manuela Schmid –  PricewaterhouseCoopers

He brings every one of the participants with him as he experienced the triumphs & epic challenges of his journey. Adding interactive “what would you do” moments into the presentation adds to the immersiveness of the experience and mandates full attention. Marty Boyzuck – Hewlett Packard

Matt exceeded our expectations by engaging extremely well with the audience and integrating our key messaging into his delivery. Each session was delivered with the same enthusiasm and energy that earned him excellent ratings from all participants. Kristina Czepl  – Nestle

Our brief was to inspire. Our challenge was to be more courageous. Matt was the embodiment of both those things. Grounded, accessible, honest and real . . . and yet overwhelmingly impressive and charismatic. Nicole Sparohott – Unilever

Matt’s presentation was terrific. He cleverly articulated to our executive team the mission, challenges and ups and downs of a polar expedition. He did this in a manner which grabbed the attention of everyone in the room, through his confidence and ability to get everyone emotionally involved with the enormity of his task to get to the North Pole. Importantly also, the learning’s coming out of Matt’s presentation were applicable at both a personal and business level; which meant that Matt’s presentation was not only engaging, but also generated real value. Simon Brookes – Telstra

Thank you for your presentation . . . you encapsulated the room, inviting the audience to share in your journey, moving from highs to lows & giving the audience an insight into both the physical and mental strength it takes to turn a dream into reality. Bruce Mansfield – Visa International

Thank you for a truly inspiring day! The impact you guys have had on our people will carry forward and permeate the organization long beyond yesterday, as we set out as a team to lead Liquidnet towards the summit of our new vision. Todd Cherches – Liqidnet

The “What If…?” Experience

• Within 30 seconds your group will know that the impossible is possible. 
• Within two minutes they’ll be laughing and totally engaged.
• By the end they’ll be on their feet, energized and equipped with solid business tools and wisdom.

Mike Rayburn’s “What IF? Keynote Experience” is about:

• Innovation…finding and creating the opportunities, products and processes that others miss.
• Change…moving from managing change to creating change.
• High Performance…making those opportunities happen.

Your teams will leave with the tools to do just that. Oh, and they’ll laugh so hard it hurts! More than anything…“The What IF? Keynote Experience” is just that: An EXPERIENCE. As an opening or closing keynote, or mid-conference energizer, “What IF?” will make your event successful and unforgettable. There is no one who does what Mike Rayburn does.

Takeaways…your teams will:

• Learn three powerful tools to access their unrealized potential
• Create change, rather than manage change
• Discover the opportunities they’re currently missing
• Set and achieve bold, empowering goals
• Embrace their uniqueness as their competitive edge

Become A Virtuoso – Elite Performance Mastery

In Mike’s brand new keynote,“Become A Virtuoso,” your teams will receive the vision, mindset and daily practices that will make them world class, high performing teams…their personal best in both career and life. And the inspiration to act on it!

There is one decision that draws a line in the sand between those who become world class, top performing teams and individuals…and those who don’t.

In “Become A Virtuoso” your teams will not only learn and make this decision, they will gain the vision, mindset and daily practices it takes to become world class performers.

“Together, we will turn your teams into an army of motivated, high-performance business masters.” Rayburn

Takeaways…attendees will learn:

• Execute the specific daily practices your teams need to be world class, their personal best
• Learn what a “Virtuoso” is and why you want to dedicate your life to becoming one
• Focus on fundamentals, the relentless practice of the highest achievers
• Succeed Anyway, what world class performers do when confronted with the inevitable obstacles
• See how obstacles are integral, necessary for goal achievement
• Apply “deliberate practice” in leadership, business, sales, and life

In “Become A Virtuoso” and “What IF” Mike Rayburn will go beyond six or even 12 strings. Recognized as a world class guitarist, Rayburn will debut his rare, 20-string “Harp Guitar.”

Shortly after attending Mike’s “What IF?” presentation I got inspired and put together a rather aggressive business strategy and a monthly goal that was quite large and I have never achieved it before. I shared that goal with a business associate and he said, “That’s a huge goal. You may be setting yourself up for failure with such an aggressive goal.” Without thinking for a moment I said what Mike says, “Ya, but WHAT IF I hit it?” Shortly after that conversation I realized that this month, my first month setting that goal…I am not only hitting it, but I’ve DOUBLED IT. Darla Johnson-Pellersels –  Prosperity Financial Associates

Rayburn was AMAZING!! Standing ovation, swarmed by the masses, lots of laughing, tears & goosebumps. His talent is beyond comparable to anything I’ve seen. Delta Vacations

We have worked with Mike Rayburn on two separate occasions – and both times Mike delivered! We always look for speakers who motivate and inspire, and Mike’s message of “What If” was spot-on. It’s important to have audiences learn, but also have some fun along the way – and Mike really helped us do that by being thought-provoking and entertaining. I highly recommend Mike to anyone looking for a keynoter who can engage an audience on how to make the impossible, possible. Mike Corkery – President & CEO – Deltek

Mike opened up our two-day training with his “What if…” presentation. What a way to start a meeting! He was the perfect choice as he set the tone for the whole conference. Between laughing and being entertained, it made everyone think deeply about the human potential inside all of us. It has been said that if you change the way you look at things, the things you look at will change. With Mike asking this group of financial advisors “What if?” it opened up the opportunity to look at things differently. Mike Rayburn is an incredible speaker and an inspiring individual! Joan Stemler – Asset Marketing Systems

This is the second time we’ve had you at one of our events and you are just fantastic. I didn’t have any doubts that you would be excellent, but it’s always extra nice as a meeting planner to know in advance you are hiring someone who will exceed your, and your attendees, expectations. I’ve received more exuberant comments about your presentation than any speaker in a long time. Our attendees loved it! It was a pleasure to work with you – hopefully we’ll be able to do it again soon! Ann Winkel – Iowa Bankers Association

Mike literally AMAZED everyone with his talent, and then he AWED everyone with the message. We have been providing our employees with this type of retreat for 25 years, and beyond a shadow of a doubt, Mike Rayburn provided us with the most universally appealing and entertaining program we have ever had. Further, we would recommend Mike for any company’s retreat, motivational seminar, or leadership program where an inspirational speaker/presenter is needed. Mike is the best. Divine Savior Healthcare

What a wonderful performance Mike Rayburn did for my client, the National Association of Mortgage Brokers! This is typically a tough crowd to win over, but Mike’s talent had them calling for more. In my ten years with this client, I have never seen them call for an encore. I am so grateful that Mike happily obliged. I would highly recommend Mike to other clients I have. It is a pleasure to work with him before and during the event! National Assn of Mortgage Brokers

Bring Your Whole Self to Work

For us to truly succeed, especially in today’s diverse and ever-changing business world, we must be willing to bring our whole selves to the work that we do. And, for the teams and organizations that we lead or are a part of to thrive, it’s essential to create an environment where people feel safe enough to bring all of who they are to work, as well. When we operate with courage, trust, and vulnerability, we’re able to unlock innovation, connection, and performance at the highest level for ourselves and those around us.

This Program:

• Teaches people how to build more authentic relationships with those around them
• Exemplifies the power of appreciation
• Shows ways to enhance emotional intelligence
• Encourages people to operate with a growth mindset
• Challenges team members to work together and collaborate

The Keys to Creating a Championship Team

Enhance loyalty, attitude, & success by doing what winning teams do

A “championship team” is a group of people who can effectively handle adversity and conflict, trust one another, communicate clearly and authentically, and appreciate each other in a positive way. In this program, which is based on key principles from all three of Mike Robbins’ books, as well as his background as a college and professional baseball player, he teaches people, leaders, and groups the fundamental aspects of creating successful teams that truly win.

This program:

• Teaches people how to build more authentic relationships with the teammates
• Unifies and inspires teams around their common goals and purpose
• Shows how appreciation positively impacts both morale and productivity
• Encourages people to be authentic in a way that builds trust
• Challenges team members to take ownership for both personal and team success

Authentic Leadership

Inspire others and build trust by being yourself

Leadership can be challenging, especially in today’s face-paced, globalized world. Senior leaders with a strong sense of emotional intelligence (EQ), an ability to lead with personal transparency, and the capacity to inspire others in a genuine way, have a distinct advantage. This program, which is based on the core principles of Mike Robbins’ three books, especially Be Yourself, Everyone Else is Already Taken, delves into practical ways for leaders to enhance their impact and effectiveness by leading with authenticity.

This program:

• Teaches leaders how to connect at a deeper level with their teams and build real trust
• Exemplifies the importance of authenticity and even vulnerability
• Shows how appreciation positively impacts productivity, loyalty, and engagement
• Encourages leaders to be transparent in a way that’s both liberating and inspiring
• Teaches leaders key elements for enhancing their EQ

Embracing Change

Navigate change, lead others, and take ownership

Mike Robbins has a unique ability to open people’s minds, touch their hearts, and teach valuable lessons about life and business. I have personally benefited from his work, as have so many of the people on my team. Jack Calhoun – President – Banana Republic

Mike is a gifted storyteller and talented speaker. His talks on authentic leadership and appreciation, and his exercises to ‘lower the waterline’ and build trust have been incredibly effective to both my management team as well as an international audience of 600. I have consistently received rave reviews from colleagues on Mike’s various efforts within Google. Alan Moss – VP of U.S. Sales – Google

You gave each of the 1,600 people within our group tips and techniques for enhanced success – individually and collectively. Thank you for the positive impact you have had on our business. John Montero – VP Human Resources – Wells Fargo Bank

Mike Robbins is an amazing speaker! His powerful message resonates with our players, coaches, and front office staff, which is why we have invited him in to speak numerous times. He truly has helped us be a championship team. Leilani Gayles – Chief People Officer – San Francisco Giants

Your enthusiasm and passion were contagious. Your understanding and empathy for many of the obstacles these people face connected you to the group. I am confident that those in attendance were effectively given a vision of what they can become in the future through your example. Steve Braden – VP Pacific Zone – New York Life Insurance

You gave us so much to think about and many good pieces of advice that will help all of us to be more successful on and off the field. A.J. Hinch – Assistant General Manager – San Diego Padres

Your remarks had a direct impact on the attendees, as they now know that in order to succeed we must appreciate ourselves and those we work with. Joe McGarry – Director – Human Resources – Kaiser Permanente

Margins of Victory: There’s No Silver in Sales (Sales)

The Olympic experience serves as a great allegory for human aspirations. Scoreboards, stopwatches, measuring tapes, and concrete identifiable results make it easier to quantify the human experience and distinguish what works from what doesn’t.

However, there is one important difference between the Olympic Games and the business world. When it comes to sales, there is no silver medal for second place. Either the customer purchases your product or service, or your competitor’s. Second place might as well be last place. And the decision to purchase from someone else may have been based on the smallest item or detail. So it is vital your sales team understands the value of the little extra effort, the critical importance of attention to details, and what this could mean to your company’s success.

With over 25 years of experience presenting to the world’s top companies, double Olympic gold medalist Peter Vidmar will teach your sales force that if you want to achieve a “perfect 10” for the customer, you need to think, plan, and prepare like an Olympic champion.

Why an Olympic champion? There were approximately 10,500 athletes at the 2008 Olympic Games in Beijing and 302 gold medals were awarded. With approximately 6.675 billion people in the world, the odds of being an Olympic athlete are 636,000 to 1. But to win gold is an astounding 22 million to 1. Just like an Olympic gold medalist, you want your sales team to rise above the competition, no matter what the odds are.

In Peter’s thought provoking program, attendees will:

• Relive stunning moments of Olympic victories by the smallest of margins
• Learn to apply the key elements of those victories to their sales efforts
• Understand the critical value of having a laser-like focus on the details
• Acquire an Olympian’s motivation to consistently give that little extra effort
• Discover strategies for doing business in new ways to attract new customers
• Commit to “deliver on the promise” they make to customers
• Unleash the power of Olympian visualization techniques to achieve long term success

This program is designed for your sales team to walk away with specific tools and techniques, to assist them in their long term plans and achieve world class results. As with all of Peter’s programs, he incorporates real-life examples, humor, and stories, so his key messages are memorable, actionable, and the audience walks away with a renewed spirit.

ROV… Risk, Originality and Virtuosity. (Motivation)

In his powerful keynote presentation, Peter converts Olympic Gold into corporate wisdom. With a live demonstration on the pommel horse, artfully blended into his speech, Peter uses the ROV principles to vividly describe requirements for a perfect 10 in business and in life. Audiences gain fresh perspectives on reaching higher levels of performance, using their creativity to separate them from the competition, and perfecting their needed skills on a daily basis. As Peter says, “If you want to be at your best when it really matters, you’ve got to be at your best every time.” Humor, relevance to his audience, high energy, drama and standing ovations are all characteristic of this presentation.

Getting your Team on the Podium (Teamwork)

Gymnastics is a team sport where the outcome is based entirely on a collection of individual performances. Asks Peter, “At the Olympic Games, while I am competing with my teammates, I am simultaneously competing against them for the individual medals. So how do we work together on a daily basis for the benefit of the team?” Using his ROV principles, Peter describes the tools his team needed to apply, every day, to reach the top of the Olympic Podium, as a team and as individuals.

Pushing The Envelope (Innovation)

One of the reasons gymnastics is the most watched event of the Olympic Games is that the viewer can always expect something new and different from the athletes. Gymnasts are masters at pushing the envelope, as they constantly try to reinvent their athletic art form. Innovation also requires some risk, and Peter discusses and shows how the judging category of ROV: Risk, Originality, and Virtuosity, has become a mandate for constant change in his sport. In describing how we need to stop playing catch up with the competition, Peter says, “A perfect 10 just a few years ago may only score an 8.5 today. If I don’t innovate, I’ll be left behind very quickly!”

I do want to make a special point to acknowledge Peter Vidmar’s performance. He was perfect — genuine, passionate, dynamic and obviously, very skillful. He really drove our key message home perfectly. On a personal note let me also say that I have never (I mean never) worked with a more gracious and sincere speaker as Peter. He not only did a great job fulfilling his speaking obligation, he spent the entire evening with our team at the bowling alley and then stuck around late in the evening talking to everyone in the lobby. And, late in the evening when I was speaking with three managers I sensed someone off to my side — it was Peter — he was patiently waiting for me to finish speaking to once again say thank you. Again, I have NEVER met anyone so genuine and gracious as Peter. Thank you! We will use him again. – Hilton Hotels

Peter is the ‘perfect 10’ if you are looking for someone with the rare combination of a highly relevant and adoptable message, delivered with passion, energy, comedy, personality, humility and believability. As a person, Peter took it over the top with his personal charm and willingness to do whatever it takes to please the customer, engage the audience and make it a winning experience for all. I already got him a second engagement with our company and am working on the third. – Sabre Holdings

Truly, the pleasure was all ours! I heard nothing but rave reviews from our participants who absolutely loved your message and you. It was a great start to a spectacular event and you set the tone for the rest of the conference…Thank you so much for your articles… we’ll certainly use them throughout the year. It’s a very nice take-away both for our members who were with us in Las Vegas and those who were unable to come… I deal with a reasonable number of speakers – and you are now one of my top favorites. You have a very good sense of your audience, you take time to prepare, and you have the finely honed capability to hold the audience in your hand. – Association of Destination Management Executives

Peter exceeded our expectations. His presentation was informative, motivating and relevant. He did an amazing job intertwining his life lessons and how they related and contributed to his success. He is a very modest and humble presenter, especially for one who has achieved such great success. Peter’s theme of ROV was relevant and applicable; however, he did not make it “hokey” by trying to tell our franchisees how to apply his learning’s to their business. Many franchisees made this comment to me. Everything went great – from the pre-meeting correspondence and logistics to the event itself. Thanks for a great event; you guys made it easy! – FASTSIGNS International, Inc.

I know you hear this often, but you need to truly take this in – you made a huge impact on our Paul Mitchell School Leadership Group. I could not have scripted you better than the message you delivered. What a gift! You truly, truly made a huge impact. Our own educators in our school world facilitate about 1800 events per year on the road. We have an ongoing training for them about their performance ‘off stage.’ Not only were you brilliant on stage, you were just as brilliant and kind off stage. How you treated everyone with your kindness and warmth was what really made these Paul Mitchell School Leaders fall in love with you. And trust me; they fell in love with you.
Paul Mitchell Schools. – Paul Mitchell Schools

Leading To Win

Inspiring others to go beyond acceptable and achieve the exceptional

As a tennis player, I learned that to be successful on the court you had to have a consistent follow-through. This is true in business as well. Leaders who win realize their team’s most important capability is the ability to execute. Would you agree that ordinary ability with extraordinary follow-through produces remarkable results? Effective leaders set ambitious but attainable goals and provide the encouragement, resources, and tools needed to achieve the exceptional.

The most successful leaders are, first and foremost, heart specialists. In other words, they connect emotionally by showing respect, empathy, and care for others. Leaders who win don’t spend their energy pursuing prominence, focusing on themselves. They strive for significance which is focused on the team.

When teams embrace a compelling vision for the future and trust their leader, they achieve the exceptional. Leading to win is helping others see that desire can be more powerful than disappointments.

Here are some actions and attitudes your organization can use to increase their leadership effectiveness:

• Create a winning vision for the future that is compelling and vivid.
• Identify the must-wins for the team.
• See perseverance as a combination of patience and persistence.
• Establish a culture of optimism.
• Inspire your team to break through self-imposed obstacles.
• Elevate execution elevate excellence
• Help others work in their sweet spot.
• Build leadership success on significance instead of prominence.

The Power of a Winning Mindset

Change your mindset. Change your results

What do all remarkable people and organizations have in common? They’ve discovered the power of a winning mindset. Mindset is defined as a mental attitude that predetermines a person’s response and interpretation of a situation. The foundation for constructing winning results is a winning mindset!

The beliefs we have about our talent, potential, and opportunities have a tremendous influence on how we perform. As a result, we rarely achieve more or become more than we believe we can. Why? Mindset directs behavior, which dictates motivation, which determines outcomes. A winning mindset produces results. A mediocre mindset produces excuses, and you see yourself as a victim. Mindset determines how you will perform when it matters most.

The most important capability you have is the capacity to choose your mindset. A winning mindset is something that can be learned, changed, and leveraged. It creates a self-belief that unlocks your potential, passion, and purpose.

Here are six valuable ways to make a Winning Mindset your competitive advantage:

• Let go of self-limited thinking
• Understand why consistency matters more than ability
• Always see yourself as a victor, never a victim, of your circumstances
• Develop the courage to embrace the unknown and discover possibilities
• Choose to think better and win from the inside out
• Believe you can, execute a plan, and achieve success

Winning Through Change

How to see change as opportunity

Have you ever heard someone say, “I’ll be a lot more optimistic when things get back to normal?” In today’s rapidly changing world, normal is not behind us, it’s ahead of us!

Constant change is here to stay, and depending on how we view it, it can either be overwhelming or an opportunity. For organizations to win through change, they must continually adapt, transform, and reinvent. As a result, “We have always done it that way” is no longer a viable philosophy for long-term success.

In this presentation, audience members will learn that because change is inevitable, winning is possible. This mindset allows them to benefit from the enormous opportunity for success that change presents. They won’t feel defeated by the change in their work; instead, they will find ways to leverage change.

You can count on Roger Crawford to inspire your team and help them build a winning perspective! When faced with changes, they will see possibilities appear, embrace them, and achieve positive results.

This program will motivate your team to:

• Expect, Accept, and Leverage change with a new perspective
• Develop a forward to normal success mindset
• To build fortitude, the first step is to embrace the facts
• Focus on what you can control
• In a world of constant change, you can’t excel with yesterday’s thinking
• Instead of waiting for change to happen, make it happen

Wow, the way you incorporated our meeting theme, National Sales Managers remarks, and background information about our audience was masterful! You made me look like a hero! In fact, I had to visit my chiropractor because I received so many pats on the back! –  General Electric

While you probably could sense that your speech went well (the standing ovation may have been a tip), I just wanted you to know that the benefits of having you come to our meeting went well beyond the initial applause. Your message is powerful, appropriate and useful for an organization such as ours. I can see why you have so many positive references. – Johnson & Johnson

Your comments were the perfect balance for our group, and you truly inspired our folks to motivate change! American Express won’t soon forget Roger Crawford! – American Express Open

This is the third time we have had you as our keynote speaker and you just keep getting better! Thank you for the difference you make in the lives of others! – National Association of School Business Officials

What can I say? You were a huge hit. Our goal was to end our meeting on an emotional high and your talk provided that. You were the only standing ovation of the week. – Storage USA

Fantastic program! All week people were talking about your comments. You are the best speaker we have had at our conference. – National Association of Criminal Defense Attorneys 

How Top Performers Think, Thrive & Move Others To Greatness

KEYNOTE FOCUS: Business Growth, Leadership, Mindset, Motivation, Peak Performance

Why do some people get better results than others? Some blame circumstances like the economy, competition or innate talent – factors we don’t control. Others believe it’s strategy and sweat. But plenty of people are working hard under favorable conditions with little to show for it.

The real differentiator is something less tangible, but most critical. It’s the one characteristic that great leaders, top salespeople and champion athletes all have in common. It’s what gives them their edge. That factor is their mindset.

Nothing influences our external results more than the way we manage our internal thoughts. Mental discipline helps us see opportunities and influence others. It allows us to cultivate better relationships and solve problems. When we think better, we work better. And that’s when we get results.

This program will help you replicate the mental strategies NEXT-LEVEL leaders use to get ahead. You’ll learn to overcome the most common mental blockers and refocus on the work that matters most. Obtain practical ideas for elevating your personal and professional performance, and lead others to do the same.

Learning Outcomes:

• Build more confidence & resilience
• Overcome mental blockers and reduce stress
• Navigate more effectively through change and adversity
• Make smarter business decisions with more strategy and less emotion
• Elevate the individual and group performance of your team

Game-Changing Steps to Grow Your Business and Become a Wealthier (and Healthier) Franchisee

KEYNOTE FOCUS: Business Growth, Mindset, Motivation, Peak Performance

Get ready to achieve breakthrough performance and growth! In Scott’s signature and most-requested keynote, he will share with you how to transform your business from average to extraordinary. Scott helps franchisees think, lead and serve at a higher level. With over 10 years as an award-winning, multi-unit franchisee and coach for countless brands, he will show you HOW top franchisees achieve consistent, profitable results (beyond doing more marketing and finding better employees).

Get out of your head and get into your business so you can:

• Increase productivity, efficiency and streamline operations
• Build MORE WEALTH from the operation you already have
• Make smarter business decisions with more strategy and less emotion
• Inspire employees and delight customers
• Reduce stress, maintain a healthier lifestyle and have more fun running your business.

Building The Team That Will Build Your Business

KEYNOTE FOCUS: Leadership, Employee Retention, Team Building, Corporate Culture

Do you want to create an environment of continuous personal, professional and organizational growth? It’s time to tap into NEXT-LEVEL management strategies top leaders use to expand their business from the inside out! Scott’s counterintuitive approach to building high-performing teams isn’t about how to assemble a functional staff, but how to build a superstar CULTURE. In Scott’s high-energy presentation, you’ll learn how to inspire employees to run your business so you can focus on GROWING your business.

Discover Scott’s powerful approach to:

• Create high-performing teams that collaborate, WOW customers, and improve company culture
• Become a talent magnet without increasing labor costs
• Retain employees who solve problems instead of creating them
• Spend less time recruiting and more time growing your franchise
• Enjoy the PEACE OF MIND knowing your business is in good hands

Transform Typical Transactions Into Unforgettable Experiences

KEYNOTE FOCUS: Customer Service, Customer Loyalty, Sales, Competition, Mindset

Do you want more transactions and bigger tickets? Do you want to outperform your competition without having to out-advertise them? Are you ready to turn your customers into raving fans? When you focus less on what customers spend and more on how customers feel, EVERY transaction will become a marketing opportunity; make them feel great and they’ll do your marketing for you. If you’re ready to learn how TOP business owners stay in the winner’s circle, this presentation is for you. Scott gives you powerful tools to create a service culture that grows loyalty and word of mouth and translates success into bigger ticket sales. He’ll show you how to replace robotic customer service practices with NEXT-LEVEL experiences that ensure customers remember you, talk about you and can’t wait to come back.

Discover Scott’s field-tested and award-winning approach that will help you:

• Deliver a customer service experience that distinguishes you from the competition
• Make EVERY transaction a marketing opportunity that brings customers back
• Optimize your digital footprint by improving your online ratings and reviews
• Increase ticket average, customer frequency, and word-of-mouth advertising
• Apply the “Above/Below Effect” so you can not only build your brand but improve your reputation

What Every Manager Needs To Know To Retain Employees, Coach Them To Greatness And Keep Them Engaged

WORKSHOP FOCUS: Team Building, Leadership, Cultural Transformation, Employee Engagement

Do you want to spend more time growing your business and less time putting out fires? Do you want to build employee skills without losing their enthusiasm? Are you ready to go from “My employees don’t care” to “I couldn’t do it without them”? Discover Scott’s proven, field-tested management methodology that has leaders raving! Rooted in real-world experience, this simple, hard-skills coaching system will show you how to quickly diagnose an employee’s needs for given situation and prescribe the best corresponding coaching method to boost their performance. Regardless of your title or responsibility, if you manage other people, The Coaching Cure will make your life a whole lot easier and their work a whole lot better.

A fantastic follow-up workshop to any of Scott’s keynotes…

Get ready to see immediate, powerful results that will:

• Empower your managers with simple, proven steps to engage and INSPIRE their employees
• Create a common language among management for evaluating employee performance
• Ensure top employees stay great, feel challenged and elevate others
• Re-engage employees who may be bored, burnt out or slipping
• Transform your employees into leaders who will help you grow your business

With Scott’s help, our brand is now serving customers at an even higher level, enhancing our reputation and improving our bottom line. Cathleen Stewarta – VP Marketing, Batteries Plus Bulbsa

From a management standpoint, we were very impressed that Scott took the time to learn about our brands, our franchisees and us so that he could customize his presentation to our needs. Very few motivational speakers these days take that time. This extra effort showcased Scott’s dedication to providing a best in the class presentation for our brands. Jennifer Johnston – Chief Marketing & Operations Officer, Global Franchise Group

The reviews have been absolutely fantastic. In fact, the consensus is that you are the best keynote we have ever had. Brian Petranick – CEO – Right at Home

Our session was very impactful and one of the highest rated ones in years. Laura Peterson – Great Clips

He had clearly taken time to understand our industry and our specific business and made sure that his message reinforced the messages that Senior Management wanted to communicate… franchisees raved about his presentation. Robert Falconi – CEO, Precision Tune Auto Care

Over the years I have hired many great speakers to address our franchise community. I am pleased to share with you that many of our operators felt you were the best we have ever had. James Sahene – CEO – Bruster’s Real Ice Cream

Scott’s message to our franchise leadership team was exactly what we wanted…He researched our culture in advance as well as interviewed key associates to gather his own perspective on where we are and where we want to be… and he delivered Jodi Dague – Director, Communications GNC

Quiet Leadership: How to Harness the Strengths of Introverts to Change How We Work, Lead, Learn, and Innovate

Did you know introverted leaders often deliver better results than extroverted leaders do? That the most spectacularly creative people tend to be introverts? That the most innovative thinking happens alone and not in teams? One of the central challenges of any business is to bring out the best in its employees. Yet when it comes to introverts—who make up a third to a half of the workforce—our leadership strategy mainly consists of asking them to act like extroverts. This is a serious waste of talent and energy.

In her enlightening, relatable, and practical talks, Susan Cain shows us that introverts think and work in ways that are crucial to the survival of today’s organizations. How can you structure your organization so that the best ideas—rather than those of the most vocal and assertive people—dominate? How do introverts and extroverts solve problems and evaluate risk differently? What do introverts know about creativity that the rest of us should learn? Drawing on her original research and the latest in neuroscience and psychology, Susan will radically change your view of the best ways to develop leaders, manage teams, make smart hires, and stimulate innovation.

Sample Sub-Topics

• How to choose and cultivate leaders wisely
• How best to balance the need for solitude and teamwork to stimulate innovation
• How and when to stretch outside our comfort zones
• How to harness the best of everyone’s ideas
• How to overcome any fear
• Quiet Kids: How Our Education System Can Teach Introverted Students

The moment she stepped onto the WorkHuman stage, she displayed an undeniable range of knowledge, clarity, authenticity, and warmth. Best of all, she was the same in person. No surprise, the feedback from our attendees was off the charts. I cannot recommend Susan highly enough and can’t wait to have her back at Workhuman!” Kevin Mullins –  Vice President of Global Communications – Workhuman

Susan Cain keynoted at our annual marquee event and was absolutely superb. Polished, relevant, and accessible, she connected with the audience immediately and held them in rapt attention throughout her presentation. Susan was our most popular speaker, and I would recommend her for any engagement. This was one of the best experiences I have had working with a keynote speaker. Rachael Feigebaum – SVP – Events Program Manager – The Advertising Research Foundation

I’ve never seen so much energy from conference attendees during a presentation – the first session after lunch no less! She had every senior finance executive in the room captivated. Ann Marie Gorden – Manger – Corporate Communications – KPMG US

Susan was a delight to work with and an outstanding addition to our agenda. Her talk was inspiring, thought-provoking and energizing, with an impeccable delivery which was as moving as it was entertaining. Susan’s passion really shines through and is contagious, she is a perfect fit for any forum in which the goal is to motivate and inspire. Michelle Edge – P C0-founder & CCO – Energy Disruptors: UNITE 2018

THANK YOU again for the fabulous presentation at the J&J CDTL leadership forum. You received very positive feedback from the group, and [everyone] in the audience felt it was very instructive and impactful. I know many were still talking about it as we finished the day, and I have no doubt [they] will try to take their learning to [their] practice moving forward. – Johnson & Johnson Leadership Forum

The Magic of Positive Change

Tim Gabrielson’s signature message about the power of positive change blends comedy and breathtaking magic with principles for creating a more meaningful and enthusiastic life—starting now.

Tim uses inspirational principles as he presents to corporations and educational groups—equipping them to live with more joy and intentionality.  Tim’s journey has been both magical and inspiring. He has entertained hundreds of thousands along the way and come to this realization: It is less about the 45 to 90 minute presentation and more about the lifelong influence. He has masterfully crafted his message while sharing tools-of-the-trade for real-life improvements all the while entertaining everyone in attendance.

His mantra is that no one, but you, controls how you think, feel, or act. Once you fully accept this common sense and make it common practice, you gain perspective.  Perspective allows you to solve problems easier, improve workplace moral with positive engagement and allows you to work more efficiently and effectively as a team. Tim ignites personal and professional positive change, resulting in greater success in every aspect of life.

This “Entertainment with a Message” will fit best as the opening or closing Keynote at your upcoming event or conference.   He can also provide evening or midweek entertainment to promote laughter and humor while breaking up the “routine” and regaining focus.    Book him for both and have satisfied attendees all week!

The Magic of Comedy

Tim Gabrielson’s entertaining program is a perfect way to reward employees or enliven a group.

Tim takes his audience on a captivating adventure every time he steps on stage.  Using quick wit, interactive magic, and a playful spirit to connect with his audience, Tim focuses on his underlying theme of “Keep It Funny” and takes the audience along on the comedic journey. He masterfully weaves a subtle, uplifting message throughout his show and leaves the audience thoroughly entertained, enlivened, and inspired.

A winning entertainment experience is hard to gauge…some say it’s by applause, others by audience interaction. Regardless of the unit of measurement, comic magician, Tim Gabrielson has proven his amazing show is a hit with all audiences. He uses his comedic prowess and mastery of magic to take his audience on a captivating adventure every time he steps on stage.

I would like to take this opportunity to thank you for an outstanding performance. Our members were magically mystified and completely entertained with your comical twist. You are a true master of your craft! I enjoyed the opportunity to work with you, and I wish you complete success in all of your future performances. Dianne O’Neil –  Executive Assistant – Primex

I have received nothing but great comments regarding your show. Your combination of quick wit and magical talent is amazing and kept our employees in awe. Your style of comedy is immensely entertaining, hilarious and clean…perfect for any mix of audience! Paula Perry – Manager Administration – Medtox Laboratories, Inc.

It’s been a couple of months since you entertained us at our Corporate Holiday party and I’m pleased to let you know people are STILL talking about what a great party we had. I didn’t think we could have so many laughs at a corporate event and still maintain a tasteful and whole some theme. Thomas A Otskey – Diversified Investment Advisors – INC

Thanks so much for help making our event such a success! You were such a big hit with everyone at the party, you definitely impressed quite a few who are not so easily impressed. I know guests from our party are still talking about the great entertainment we had. Debbie Ferrier – Preferred Service Realty

You were a BIG hit at our recent company function. You were very funny and your magic had us all talking and trying to figure out how you did it! We all enjoyed your show very much and we thought you were one of the best entertainers we have ever had!Julie Lehmann – Event Coordinator – Mercury Minnesota, INC.

People came up to me after your performance and asked when I was going to bring you back to entertain us. And our company, when talking about the annual meeting, always talks about how much everyone enjoyed your show.Chris Devries – Public Relations Coordinator – Minn-Dak Farmers Cooperative

thank you for the super performance you gave at our Minnesota Good Sam Club Samboree. My only complaints were for sore jaws from laughing so hard! Anything that was wrong up till then…YOU FIXED! Your logo says, “Keep It Funny” and you certainly did just that!Red Johnson – Entertainment Director – The Good Sam Club

Partnership Is The New Leadership

Cultivating Commitment, Collaboration, and Consensus

Over the last five years a survey of more than 5,000 leaders asked one question: what do you want from your people? The overwhelming answer? Commitment. And what it takes to both create and retain that commitment is NOTHING like it used to be. That’s where Business Keynote Speaker and Leadership Expert Ty Bennett is helping organizations bridge the gap between old school mentalities and real-world solutions that connect with team members of every level today.

Leading with fear or trading on titles is no longer effective. In their place, partnership, communication, inclusion, and connection have become game-changers. Ultimately, we are in the people business, which is, without question, the business of building relationships. How? Using specific, time-tested skills and solutions to Cultivate trust. Encourage collaboration. Deliver value. Inspire ideas and insights. And yes, fuel commitment amongst team members to do more, reach higher, and develop their own leadership skills.

In this enlightening keynote, your team will learn how to:

• Create consensus and encourage creativity
• Overcome the three biggest obstacles that cause leaders to fail
• Master conversational leadership
• Develop a more connected and cohesive team
• Adopt essential relationship skills that cultivate commitment

Consider the adage, “Old ways won’t open new doors.” In Ty’s view, that is the rallying cry for leaders all over the globe in today’s world. Business is changing. Communication is light years from what it was. People purchase differently. Customer expectation is at an all-time high, and their tolerance at an all-time low. It’s time to open new doors. Adopt new skills. Challenge old mindsets. And embrace innovation. Ty Bennett has the tools you need to do all of these important things and then some. Invite him to speak to your leadership team today.

The Power of Storytelling

Cultivating Connection and Strengthening Engagement 500% better.

That’s how much more we retain information when told to us in the context of a story. Five hundred percent. Why? Because communication plus storytelling creates connection. Invokes passion. Engages emotions. And most importantly? Moves people to take ACTION. Teaching audience members to effectively and creatively adopt the skills and mindsets necessary to communicate at their highest level is exactly what Business Keynote Speaker Ty Bennett delivers in this game-changing topic.

Essentially? We are ALL in the business of people. Developing relationships, cultivating trust, and weaving a connection that allows for deeper understanding is ultimately a big part of why we are all here. Life is all about contribution – and how we connect through communication determines our level of influence. With heart and high-energy, Ty teaches leaders and sales professionals to adopt valuable storytelling skills to leverage that influence, extend their emotional reach, and even create customers for life.

Your team will learn how to:

• Make the shift from sales pitch to creating a human connection (and why that matters)
• Create the balance between credibility and relatability to strengthen relationships
• Engage the emotional, creative side of the brain to cultivate trust and connectivity
• Ask questions that engage and create true conversation
• Tell a story that connects on common struggles and helps illustrate powerful solutions
• Master the blueprint for a great story
• Use stories to be more compelling, dynamic and memorable
• Leverage the influence storytelling communication creates

The Power of Influence

Cultivating Change Through Empowered Leadership

INFLUENCE doesn’t happen by chance or circumstance. Not in today’s world. It happens by DESIGN. It takes empowered leaders cultivating leading edge insights and practicing extraordinary people skills. It takes candor and compassion. Strength and strategy. That’s what Business Keynote Speaker Ty Bennett brings to the stage. Ty challenges leaders to shift old mindsets, perceptions, and even skill sets – to take a broad, expansive view of what’s possible. To envision – then design a life and career filled with extraordinary possibility. The kind that has both rock-solid foundation and sky’s-the-limit potential.

Influential leaders learn to …

• Invite creativity and collaboration within their teams
• Re-engineer relationships to cultivate value, trust, and mutual respect
• Develop and nurture honest and effective communication
• Bring care and compassion back into the mainstream
• Love what they do and inspire others to do the same

The time to break away from old ways is right here, right now. Ty Bennett can help you truly design a team and a workplace where eagerness replaces apathy. Where teamwork is alive and well and building momentum for your organization. Where INFLUENCE grows within every member of your team, from the corner office to reception and everyone in between. Invite that kind of growth into your business today – book Ty Bennett.

How To Sell Yourself Without Bragging

Ty Bennett’s new program ‘How To Sell Yourself Without Bragging’ is highly interactive, amazingly insightful and distinctly practical. Your people will be engaged in a process to develop an effective story that will build connections and win them new business.

This program is ideal for salespeople and entrepreneurs. Realtors, Financial Advisors, Insurance Agents, Mortgage Brokers and salespeople from many industries have benefited from Ty’s method on How To Sell Yourself Without Bragging

Ty Bennett spoke to our advisors on The Power of Storytelling last year and it was such a hit that we decided to have him back. This year he taught our advisors How To Sell Yourself Without Bragging and it was a homerun! Our advisors left with specific stories that they can use to differentiate themselves and make a true connection with their prospects. I highly recommend you bring Ty back! Jeff Lewis –  CEO – Beacon Financial

I love Ty Bennett’s process for How To Sell Yourself Without Bragging! It’s simple yet profound and essential for Realtors to master. Dan Evans – Owner – Team Evans Realty

The feedback from our attendees was the best received/highest rated on a keynote speaker ever! DeMarcio Slaughter – Senior Manager – Sage Hospitality

His ability to connect with people on a higher ground is a testament to his love of his work. He motivated me to think a little differently about goals and aspirations. His stories will hit home and demonstrate how to accomplish that which you desire most. Ty amazed me with his ability to captivate our group with his experiences and stories. Awesome! Bill Morgan – CEO – Networth Real Estate Group

During my 22+ years operating my Subway Development Agent Company I have had the occasion to ‘enlist’ several guest speakers. I would say that this presentation was by far the best presentation we have ever been blessed with in our territory. Your expertise in communicating your message was second to none. Todd Carpenter – Todd Carpenter – Subway Development Agent, Nebraska and South Dakota.

We hired Ty Bennett to coach our law firm’s leaders about performance management, but we ended up getting so much more than that. His lessons on leadership taught us how to empower and influence people. Filled with anecdotes to re-affirm his points, his fresh and engaging presentation captivated our employees. Ty proved he not only educates but also entertains. Joseph E. Cordell – Principal at Cordell & Cordell Law Firm

We had Ty Bennett as the closing speaker at our national conference. Everyone left that day feeling energized. I believe everyone was impressed with Ty’s personable style and helping us all to start thinking outside the box in today’s difficult climate. We have had tough changes in the healthcare industry lately and Ty’s perspective and humor helped. I hope to have the opportunity to hear Ty again. He was terrific! Kelli Katlin – Blue Cross Blue Shield

Corporate

EXPERIENCE
Tony has been speaking for nine years and has spoken in front of a variety of corporations helping education executives, management teams and employees about substance abuse and addiction. Tony has given keynotes to:

• Heavy equipment corporations
• Laborer unions
• Government sectors
• Large treatment facilities

EDUCATE AND INSPIRE
Forget about boring power points filled with statistics designed for healthcare markets. Use a real life story that manifests the life altering power addiction has on people and give your employees a new perspective on addiction and how to face it head on moving forward. Tony’s keynote covers many topics and is not limited to the following:

• Mental health- (Early childhood trauma, depression anxiety, PTSD)
• Understanding how addiction works & where it starts
• What to do when an employee is struggling with addiction
• Exercising compassion & empathy to the person struggling with addiction
• The opioid crisis- Treatment options & recovery pathways

Governments, Health Care & Community Organizations

EXPERIENCE
Regardless if you’re hosting an event for future medical students or a national conference, Tony has the professionalism and message to make your next event a huge success. Tony has been speaking for 9 years and his messaging is extremely refined. He has presented to the following types of audiences:

• Medical/Nursing students
• National healthcare conferences
• Addiction treatment centers
• Community organizations
• Health departments
• Fundraising Gala’s/Events

BREAKING THE STIGMAS
Face the stigmas regarding addiction/addicts head on with Tony’s keynote that took him to the TEDx stage. The most effective way to accomplish this is by bringing an individual that has lived their life as an addict and understands the addicts mind. This speech contains topics such as but not limited to:

• Mental health (Anxiety, depression, PTSD, therapy)
• Addiction is not a choice
• Early childhood trauma as it relates to substance abuse
• Sexual Abuse as it relates to substance abuse
• Homeless crisis (Mental health & early childhood trauma)
• Safe injection sites (Perspective surrounding their use)
• Communication (Compassion & empathy: The gateway to the lost soul)
• Early-Teen prevention
• Re-entry/Rehabilitation

Tony’s program was riveting. He was able to take us on an emotional rollercoaster, all the while driving home the point that each one of us has our own unique story that has molded and shaped us into the person that we are today.

The following message continues to resonate through our souls nearly twenty four hours after the program, rather than placing judgement on people who are truly unable to modify their destructive actions, we should instead, invest the time to determine what has caused these actions to surface in their life. Josh Hull – Business Development Coordinator- Glenn O. Hawbaker Inc.

Tony was able to address this terrible epidemic with a heartfelt message and delivery. The stigmatism tied to addiction is paralyzing in this country and Tony has the gift of shining a light on the fact the recovery is real and our struggles are real. Tony’s presentation skills are second to none and he gives hope to so many of us who struggle with this terrible disease. God bless you Tony and please keep airing our voice and releasing the shackles of shame and guilt. Griffen Goetz – Laborers Union International of North America

When Tony speaks, people listen… Although Tony’s life story is about his struggle with substance abuse and recovery, his message is so much stronger, so much more. It’s about making life choices; it’s about handling trials, tribulations and success; it’s about becoming the best you can be; it’s invigorating, challenging, and even difficult to hear. Tony’s level of energy is extraordinary. He connects with the audience and his passion for people is astonishing real. Tony’s devotion to, giving back to communities is unparalleled.  Myra Wilke – HCCP Executive Director Mental Health America of West Central Indiana, Inc.

I would travel the country to see you speak again. I attend conferences (a lot) and have never been so moved and impacted by a keynote speaker. As a public defender I don’t always get to hear the depths of people’s journeys – thank you so much for your courage and willingness to share. Your talk alone made the conference worth it. I will be sharing the webcast with my judges, prosecutors, and community partners as soon as I get back! Amanda Riek –  Wisconsin State Public Defender

Tony lights up the room with the energy of truth, hope and humor. He gives new meaning to the phrases “spellbinding” and “riveting.” Story telling is an ancient art with the power to heal, clearly Tony Hoffman is an old soul living in a young spirits heart.

Our clients ranged from drug court clients to medical students. All of their questions were welcomed by Tony Hoffman and their response was cheering applause. Sall Reames – CEO – Community Healing Centers (Southwest Michigan)

The Leaders Instrument – Amplify the Best Parts of You

This keynote is about learning to use your ‘instrument’ – our ability to communicate and connect – in a masterful way and learning verbal and non-verbal communication skills in depth to build deeper connections with others.

In this world where electronic communication is seemingly taking over, effective communication skills have become more important than ever. Have you ever asked yourself, “How much is the way I am communicating, or not communicating, costing me?”

That’s the question Vinh Giang helps to answer for influential leadership professionals around the globe. In this powerful keynote, he shares the value of learning to use your ‘instrument’ – our ability to communicate and connect — in a masterful way. Most of our life experiences both professionally and personally are based around relationships, and those relationships affect the quality of our business and life.  When you learn verbal and non-verbal communication skills in depth, you build deeper connections with others. The better you get at using your instrument, the better quality of life you’ll have.

If you are ready to bring powerful business and life changing communication skills to your team, this is the topic for you.

Vinh will present on the following ideas during his talk:

• Implementing the 4 communication archetypes – Video – What are Vocal Archetypes
• Identifying the 5 fundamental elements of communication – Video – Why Communication Skills are Important
• Overcoming communication fear – Video – Take Action to Overcome Fear
• Using body language to communicate effectively – Video – Leadership is a Performance

The Psychology of Illusion

Magic is much more than sleight of hand. It’s the ability to guide perspective, spotlight influence, and challenge belief systems. With humor, heart, and captivating showmanship, Vinh Giang transforms these three powerful components and shares how creating and cultivating the RIGHT influence in our lives can make the difference between tremendous success or limited mediocrity. What we know in this world is that everything that once seemed impossible can be reimagined and overcome. It takes suspending old belief systems. Unlocking mindsets. Innovating. Deliberate and definitive action. And yes, even a little magic. Invite wonder and unlock limitless potential in your team by inviting Vinh to speak at your next event.

Creating Communication MAGIC

There is very real magic in the powerful ability to communicate at extraordinary levels. It allows people to shift mindsets. To close deals. To build relationship bridges. To overcome objections. To connect in ways that foster leadership, teamwork, and exponential growth. Master communicator, magician, entertainer, and keynote speaker Vinh Giang captivates audiences with the tools, skills, and strategies that allow them to transform themselves into dynamic communicators. The lessons learned in this non-conventional, no-box-at-all workshop are much more than just learning to speak to each other as human beings. With years of innovative study in theatre, arts, and speaking — Vinh shares visionary insights that help strengthen and build self-confidence. Put fear in the rear-view. Teach your team to be more fluent and flow with clarity in their words. Deliver with authority. Rise above the noise of the crowd and stand out as leaders in their business and their lives. If you’re ready to create a magical communication transformation for your team that will take them – and your business to entirely new levels, invite Vinh to speak at your next event. NOTE: this is a breakout session.